Terms of Use
Effective date: October 1, 2026
These Terms of Use ("Terms") are an agreement between you and NEXTIME MCK, LLC, a Texas limited liability company ("Quiet Circle", "we", "us"), the developer of the Quiet Circle mobile application and related services (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Quiet Circle is not an emergency service, a medical device, or a personal alarm. It does not contact emergency services, and it cannot guarantee that it will notice a problem or notify anyone in time. If you or someone else may be in danger, call your local emergency number (for example 112 in Europe or 911 in the United States) immediately.
1. What the Service Does
Quiet Circle lets a small group of people (a "circle") see simple signs of activity from each other's phones, such as whether a phone has moved during an hour, and sends a check-in to the circle when expected activity has not been seen for a while.
The Service depends on things we do not control: your phone, its operating system, battery and power-saving settings, permissions you grant, network connectivity, and Apple's and Google's notification services. Signals can be delayed, missing or wrong. A quiet period does not necessarily mean something is wrong, and an absence of check-ins does not mean everything is fine. Do not rely on the Service as your only way to look after anyone's safety or health.
2. Eligibility and Your Account
- You must be at least 13 years old, or the minimum age of digital consent in your country if higher, to create an account. If you are under 18, a parent or legal guardian must agree to these Terms for you.
- You sign in with a one-time code sent to your email address or phone. Keep access to that email account or phone secure; anyone who can read your codes can sign in as you.
- Give accurate information and keep it up to date. You are responsible for activity under your account.
3. Circles and Consent
- Each person in a circle installs the app on their own device, creates their own account and agrees to share activity signals. Activity is collected only on the device of the person who consented.
- Invite only people who know what the Service shares and want to take part. You must not use the Service to monitor anyone secretly, without their consent, or against their wishes, and you must not install or configure the app on someone else's device on their behalf without their informed agreement.
- Any member can stop sharing, leave a circle or delete their account at any time.
- If a minor is part of your circle, you are responsible for having the consent of their parent or legal guardian.
4. Subscriptions, Trials and Billing
- Who pays. Each circle has one billing owner. The billing owner's subscription covers the circles they own, up to the number of circles and members included in their plan. Other members do not pay.
- Where you buy. Subscriptions are sold and billed by Apple (App Store) or Google (Google Play), not by us. Payment is charged to your Apple ID or Google account. The price, currency and taxes shown in the store at purchase apply.
- Free trial. Where offered, a free trial converts automatically into a paid subscription at the end of the trial unless you cancel at least 24 hours before it ends. One trial per person.
- Auto-renewal. Subscriptions renew automatically for the same period (monthly or annual) unless you cancel at least 24 hours before the end of the current period. Renewal is charged within 24 hours before the period ends.
- Plan changes. Upgrades take effect immediately and the store adjusts the charge. Downgrades and switches to a cheaper plan take effect at the next renewal.
- Cancelling. Manage or cancel in your device's subscription settings (iPhone: Settings > your name > Subscriptions; Android: Google Play > Payments & subscriptions > Subscriptions). Cancelling stops the next renewal; you keep access until the end of the period you paid for. Deleting your account or the app does not cancel your subscription.
- Refunds. Refunds are handled by Apple or Google under their refund policies. We cannot issue refunds for store purchases ourselves.
- Price changes. We may change subscription prices. The store will notify you in advance and, where the law or store rules require it, ask for your agreement before charging a higher price.
- When a subscription ends. If a billing owner's subscription lapses, their circles keep working for a short grace period, then monitoring pauses until a subscription is active again. Circles and members are not deleted because a subscription ended.
5. Acceptable Use
You agree not to:
- use the Service to stalk, harass, track or control another person;
- misrepresent your identity or invite people under false pretences;
- attempt to access accounts, circles or data that are not yours;
- reverse engineer, disrupt, overload or probe the Service, or bypass its security or rate limits, except where the law expressly permits it;
- use the Service for any unlawful purpose or in breach of these Terms.
6. Your Data
Our Privacy Policy explains what we collect, why, and your rights. You keep ownership of the information you provide. You allow us to process it only as needed to run the Service for you and your circle.
You can delete your account in the app (Profile > Delete Account) or by following the steps on our account deletion page.
7. Licence to Use the App
We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the app on devices you own or control, for your own non-commercial use, in line with these Terms and the usage rules of the store you downloaded it from. The app, its design, the Quiet Circle name and logo, and all related intellectual property belong to us or our licensors. Nothing in these Terms transfers them to you.
8. Changes and Availability
We may update, change or discontinue features of the Service. We aim to keep the Service available but do not promise uninterrupted or error-free operation. If we discontinue the Service entirely, we will give reasonable notice in the app or by email.
9. Ending These Terms
You can stop using the Service and delete your account at any time. We may suspend or close an account that seriously or repeatedly breaches these Terms, or where we must do so by law. Where reasonable, we will tell you why and give you a chance to respond. Sections 10 to 14 continue to apply after these Terms end.
10. Disclaimer
To the extent the law allows, the Service is provided "as is" and "as available". We do not warrant that it will detect any particular event, that signals or check-ins will be timely, complete or accurate, or that it will meet your needs. This does not affect any rights you have as a consumer that cannot be excluded by contract.
11. Limitation of Liability
To the extent the law allows, we are not liable for any indirect or consequential loss, or for any loss or harm arising from a missed, delayed or incorrect signal or check-in, or from relying on the Service instead of contacting emergency services. Our total liability to you for any claim relating to the Service is limited to the amount you paid for the Service in the twelve months before the claim.
Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded under applicable law.
12. Apple App Store Terms
If you downloaded the app from the Apple App Store, the following also applies:
- These Terms are between you and us only, not Apple. We, not Apple, are solely responsible for the app and its content.
- Your licence is limited to using the app on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed by other accounts associated with you through Family Sharing or volume purchasing.
- Apple has no obligation to provide any maintenance or support for the app. Support is provided by us (see Contact below).
- If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app. To the maximum extent permitted by law, Apple has no other warranty obligation for the app. Any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility, to the extent not effectively disclaimed.
- We, not Apple, are responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to any legal or regulatory requirement, and claims arising under consumer protection, privacy or similar laws.
- If a third party claims that the app or your possession and use of it infringes their intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.
- You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- You must comply with any applicable third-party terms when using the app, such as your mobile carrier's terms.
- Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple has the right (and is deemed to have accepted the right) to enforce them against you as a third-party beneficiary.
13. Google Play Terms
If you downloaded the app from Google Play, your purchases are also subject to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the app.
14. Governing Law and Disputes
These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts of that country.
Before starting a formal dispute, please contact us at [email protected] so we can try to resolve it.
15. Changes to These Terms
We may update these Terms. The effective date at the top shows the latest version. For material changes we will tell you in the app or by email at least 30 days before they take effect. If you keep using the Service after that, the new Terms apply; if you do not agree, you can cancel your subscription and delete your account.
16. General
If any part of these Terms is found unenforceable, the rest remains in effect. Not enforcing a right is not a waiver of it. You may not transfer your rights under these Terms without our consent; we may transfer ours to a successor that takes over the Service, without reducing your rights.
17. Contact